If you would like your business to be able to field more calls at once, hiring professional phone answering services is one way to do so. When you have virtual receptionists provide phone answering services for your company, you can count on making more of your customers happy. This is because virtual receptionist services can make sure that the phone is always being answered, which will in turn help to vindicate your customers. A proper telephone call answering service and live answering services will make your customers feel like they are being heard and as long as you are getting their messages, they will be. Automated telephone answering services typically just anger customers, but if they can actually speak to a living breathing human being, they will be more likely to stay calm even when they have a complaint. In the end, this can mean better things for your business.